At Linda Bofanda, we are committed to making your shopping experience as seamless and enjoyable as possible. From carefully preparing your order to assisting you after delivery, we're here every step of the way.
Shipping & Delivery
Every order is thoughtfully prepared to ensure your pieces arrive in excellent condition.
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Order Processing: Orders are typically processed within 1–2 business days after confirmation.
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Delivery Time: Delivery within Egypt typically takes 3–7 business days from order confirmation, depending on your location.
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Shipping Fees: Shipping fees are calculated at checkout.
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Order Tracking: Once your order has been dispatched, you'll receive tracking details to follow its progress.
Please note that delivery estimates may vary during public holidays, peak shopping periods, or circumstances beyond our control.
Returns & Exchanges
We want you to be completely satisfied with your purchase.
Returns and exchanges may be requested within 14 days of receiving your order, subject to the following conditions:
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Items must be unworn, unused, and unwashed.
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Products must be returned in their original condition, with all tags and packaging intact.
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Proof of purchase or your order number is required.
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Certain products may be excluded from returns or exchanges, as outlined in our full Refund Policy.
How to Request a Return or Exchange
To begin your request:
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Contact our customer care team at info@lindabofanda.com or through our official Instagram or Facebook page.
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Provide your order number and a brief explanation of your request.
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Include a clear photograph of the product where relevant.
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Our team will review your request and guide you through the next steps.
Please contact us before sending any items back to ensure your return is handled correctly.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery.
Include your order number and clear photographs so our team can review the issue and assist you with an appropriate resolution.
Refunds
Once your returned item has been received and inspected, we will notify you of the status of your refund.
Approved refunds are issued to the original payment method, subject to applicable policy terms and payment provider processing times.
Please note that return shipping fees may apply, as detailed in our Refund Policy.
Need Assistance?
Our customer care team is always happy to help with any questions regarding your order, delivery, returns, or exchanges.
Email: info@lindabofanda.com
For complete terms and eligibility requirements, please refer to our Refund Policy.