FAQ
Find your answers here
What type of products do you offer?
At Linda Bofanda, we specialize in high-quality scarves and modest wear for women. Our collection includes stylish scarves, shawls, hijabs, and other modest clothing items that blend modern fashion with timeless modesty.
How do I choose the right scarf for me?
Choosing the right scarf depends on your personal style and how you like to wear it. We offer a variety of fabrics, colors, and designs, from lightweight chiffon to cozy wool blends. Browse our collection on the website, and feel free to reach out to our
customer service team if you need help finding the perfect piece!
How can I place an order?
Simply browse ouronline store, add your desired products to your cart, and proceed to checkout. You’ll be asked to provide your shipping information and payment details. Once your order is complete, you’ll receive a confirmation email with your order details.
What materials are your products made of?
Our products are made from high-quality fabrics such as cotton, chiffon, silk, satin, linen and wool. We ensure that all materials used are soft, breathable, and comfortable for all-day wear.
Do you offer international shipping?
Yes! We offer international shipping to many countries. Please check our shipping policy or enter your shipping address at checkout to see if we deliver to your location.
How long will it take to receive my order?
Orders typically ship within 1-3 business days. Shipping times vary depending on your location. You can expect your order to arrive within 5-10 business days for domestic shipments and 10-20 business days for international shipments. You’ll receive a tracking number once your order has shipped.
Can I modify or cancel my order?
Once an order is placed, we begin processing it right away to ensure timely delivery. Unfortunately, this means we are unable to modify or cancel orders once they’ve been confirmed. However, if you have any issues or concerns, please contact us as soon as possible, and we’ll do our best to assist you.
How do I track my order?
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through the shipping carrier's website.
What is your return policy?
We offer a 30-day return policy for unworn, unused, and unwashed items. If you’re not completely satisfied with your purchase, please contact our customer service team for return instructions. Please note that shipping costs are non-refundable, and
the customer is responsible for return shipping fees.
How do I exchange an item?
If you would like to exchange an item for a different size or color, please contact our customer service team within 30 days of receiving your order. We’ll guide you through the exchange process and assist in finding the right item for you.
Are your products ethically made?
Yes, we are committed to creating products that are made with care and integrity. Our brand partners with manufacturers who share our values of quality craftsmanship, respect for workers, and ethical production practices.
Do you offer gift cards?
Currently, we do not offer gift cards, but we are considering adding this feature in the future. Stay tuned for updates!
How do I contact customer service?
If you have any questions or need assistance, please reach out to us via our Contact Us page, or email our customer service team at info@lindabofanda.com. We’re happy to help!